Charge 3 won't set up with Galaxy S6

[Medy]

Charge 3

Got it Dec.18. 2018

Unable to set up on my 

Samsung Galaxy S6.

Already unpaired my Charge2.

Now I have nothing going on our 

Christmas Holidays for 1 week.

I'm very upset !!!   😬🎄🌴

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @Medy.

Thanks for sharing those details with us and for unpairing the Charge 2 from your S6. Let me help you get it working.

The first thing I'd recommend is that you try following the steps listed in this help article. That should help so that it pairs properly.

In addition, let's try these steps if the ones above don't work:

1. Go into the S6's Bluetooth settings.
2. There, look for your Charge 2. It should show up as a paired device.
3. Remove it from the list of paired devices, along with any other Fitbit device that shows up if at all.
4. Restart your phone.
5. Run the set up process once more.

This all should do the trick and get your Charge 3 working. 

Let me know if you have any further questions.