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Charge 3 won't sync with Moto e5+ (Android 8.0)

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‎02-27-2019 06:11

‎02-27-2019 06:11

Since the update on February 4th, I have been unable to have my Charge 3 sync to my phone. I've followed all the sync troubleshooting  on the website, and it still won't work. I waited until the next update to complain, thinking bit was just a weird bug, but it's still not working. And now the clock doesn't even work, because when I restarted the watch, the clock stayed in place, so it's 5 minutes behind, now. Now it's only an overpriced basic pedometer that counts your heart rate.

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‎02-27-2019 18:55

‎02-27-2019 18:55

Hello @SunsetRunner. ha q you installed today's update

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‎02-27-2019 23:14

‎02-27-2019 23:14

This is exactly what happened to me. Do you think it's because of the type of phone we have?

 

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‎07-04-2020 22:08

‎07-04-2020 22:08

As of July 5th, 2020, my phone is still not compatible with my device...

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