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I have a similar issue. Just took it out of the box today. It connected to my Android phone fine, updated the software on the Charge 3, then sync’d once and cant get it to link up again.
Had charge 3 x 2 delivered on saturday, my husbands is dhowing ridiculous number steps and has syncing issues, mine worked reasonably well at first (one freeze session which resolved on reset) but yesterday stopped syncing...
Are these problems unique to charge 3? Very disappointing, my husband returning his today not sure what to do about mine....
I reset fitbit twice today, currently working but for how long?? Other will be returned as never worked correctly with major issues of step count and sync issues.....
Same problem too. Hasn't synced since early yday evening. When I try to manual sync it maintained the "syncing" until i clicked away and hasn't synced since going back into the app.
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