12-12-2022
03:17
- last edited on
07-09-2024
09:01
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-12-2022
03:17
- last edited on
07-09-2024
09:01
by
MarreFitbit
Hi @Confehn - make sure the old phone doesn't have the Bluetooth entry for it or is off.
Restart the watch and phone and login to the Fitbit App.
If you don't get a pair and link prompt after a while, head to the home screen without closing the app and you may get a popup, click on it.
Failing that in the Fitbit App, click profile photo, "+Set up a Device" and replace, hopefully.
It must sync to set the time but even then there may be issues - make sure it can sync first.
Author | ch, passion for improvement.
Best AnswerHi @Confehn see this area - click to go there - for the Charge 3 user manual and other helpful articles, just in case you need a refresher.
Best Answer