help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 - GPS will not be turned on. Auto detectt acitvities

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2023 08:36

‎05-15-2023 08:36

Hi,

Have someone issue with GPS for auto detected activities? When I go for auto detect settings then I have information that "GPS will not be turned on". I don't have map for acitivies which were detected automaticly. Any idea on this? 

Best Answer
0 Votes
2 REPLIES 2

‎05-16-2023 02:01

‎05-16-2023 02:01

There can be various things that can cause such issues. First of all, here are a few things you could try: Ensure your Fitbit is updated to the latest firmware. Check if the GPS settings on your paired device are enabled. Reset your Charge 4. I think at least one of them should help. If not, let me know and we will try to troubleshoot the issue.

Best Answer
0 Votes

‎05-16-2023 05:57

‎05-16-2023 05:57

Hello @paola92pl and welcome to the Community.  Fitbit calls that feature SmartTrack.  Fitbit first introduced it on older model trackers that didn't have any GPS connectivity (built in or connected).  If you want a map, you need to use the Exercise app.

 

How do I track my workouts with my Fitbit device? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes