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Health connect option not showing

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‎05-10-2023 07:57

‎05-10-2023 07:57

Health connect is not showing up in the options where it's supposed to be "above the log out button".

I'm using Fitbit 3.81 on Android 13 on my Google Pixel 6 pro.

I have the health connect app installed and given all access to Fitbit.

My connected device is the Pixel watch with wearOS 3.5.

My country of residence is Taiwan.

I tried logging out and back in, deleting the cache of the app and uninstall and reinstalling the app.

 

Screenshots of the issue below.

https://imgur.com/a/ZhgSutZ

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imgur.com/a/ZhgSutZ
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‎05-16-2023 11:00

‎05-16-2023 11:00

Hi there, @Drunken. Thank you for stopping by the Fitbit Community Forums and sharing the details about the issue with your Health Connect integration. I also appreciate you sharing the app and Android version you are currently running.

 

I tried to access the picture, but unfortunately I am not allowed to. I would need to ask you to try again to share the picture, this time not as a link but as an attachment to the post. You can do this by clicking on the camera symbol at the top of the writing box.

 

EstuardoFitbit_0-1684259865306.png

 

 

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