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Charge 4 not receiving notifications from Samsung S20 FE

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‎02-15-2021 17:21 - last edited on ‎02-15-2021 18:34 by Fitbit Moderator

‎02-15-2021 17:21 - last edited on ‎02-15-2021 18:34 by Fitbit Moderator

Hey all. I just got a charge 4 and can't seem to get any notification on it from my phone. No text or email or fb. Any tips on what I may be doing wrong.

 

Moderator Edit: Clarified subject

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‎02-16-2021 17:11

‎02-16-2021 17:11

Hi @Frostyjay1, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Let me know if further assistance is needed.

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