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Charge 6 will not pair.

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Was having trouble syncing my Charge 6 with the android app on a Galaxy phone. Went through the song and dance and finally punted to trying to reset the tracker.. Finally got the app to "see" the tracker right after a fresh install of the app but then it will not connect to get the tracker to show the pairing code. Will not pair in the same way with a Charge 5 I had stopped using because of poor battery life. Several times I tried this with each tracker and freshly reinstalled copies of the app. 

Does not seem an issue with the phone's hardware/software since it pairs properly with another device. The phone also "sees" the trackers in pairing mode in the available devices list.

Any ideas on how to proceed from here? I don't want to move on to one of the larger watches. 

This is not answered. I did not mean to suggest it was. 

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60 REPLIES 60
ok, thanks. Still on version 4.28.1 😞
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