01-31-2016 12:36
01-31-2016 12:36
Best Answer02-02-2016 17:31
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-02-2016 17:31
Welcome! It's great to see you around @WylieGirl! This sounds weird. I'd like to suggest to restart your tracker to ensure that is working correctly. Also if you are using your phone to sync, log out from the app and reboot your phone. Once your phone is up, please log back in to your app to start a new sync.
I hope this helps, keep me posted! 😉
Best Answer02-04-2016 13:21
02-04-2016 13:21
02-04-2016 19:11
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-04-2016 19:11
Thanks for the update @WylieGirl! It's good to hear that you're back on track. Please don't hesitate to post back if you have any other question or if you encounter any issue.
Have an awesome Thursday! 😉
Best Answer