Charge HR Not Syncing with Androdroid Marshmallow

[crippler_p]

I sent an email to the help team, no response.  I read all the threads, that did not work. 

My Charge HR will not sync with my phone.  After the Marshmallow upgragde, it will not work.  I reset the charge, re paird it.  Factory reset...Did everything in the threads.  Nothing works. 

Can someone help please. 

[Odyssey13]

@crippler_p did you see this post from moderator @ErickFitbit on Android and Marshmallow? click to read

Did you restart your ChargeHR?

[crippler_p]

I figured out the problem.  It was not with Fitbit.  It was with a third party bluetooth management app.  Thanks.

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[Odyssey13]

Thanks for the update @crippler_p

Glad you're stepping again.

[crippler_p]

The instructions should change to mention third party bluetooth apps may cause problems.  I forgot I had the app, until the upgrade.  The stock app works better for bluetooth. 

[Odyssey13]

You might not have read this article - click - but it does mention problems with other bluetooth devices.