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Charge HR not syncing dashboard and weekend challenge

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‎04-22-2017 08:15 - edited ‎04-22-2017 08:16

‎04-22-2017 08:15 - edited ‎04-22-2017 08:16

Dashboard has different steps to my weekend warrior challenge ,how do I get it to work 

 

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‎04-24-2017 09:40

‎04-24-2017 09:40

Hello @Deemad, welcome aboard to the Fitbit Community? Is it happening only with your Weekend challenge or with other challenges too?

 

- Make sure you are not manually logged an activity. Steps from manually logged activities do not count toward challenges; only steps recorded by your tracker or MobileTrack are counted toward challenges. 
- You used MobileRun to track GPS data with your app. Only steps recorded by a tracker or MobileTrack are counted toward challenges. 
- All challenge participants are not in the same time zone. 

 

Hope this helps and let me know if the issue persists.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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