Hi there @DCE, awesome to see new faces in the Fitbit Community! I saw you are having issues to sync your Charge HR. I'm wondering how it goes, is the issue still persisting? Did you reviewed that the pairing were successful with your account?
In case the issue persists, I'm going to share with you the following article that might provide you some extra help:
How do I set up my Fitbit device?
Why won't my Fitbit device sync?
Hope this helps and let me know how it goes.
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