Charge and Note 7?

[Roxlandin]

My charge is not pairing any longer to the fitbit app. Is the app and charge compatible with the Note 7?

[Mahelet]

I have blaze and had same issue. Try uninstalling the app and doing the whole fitbit setup process again. Also make sure your location is on, since getting thr note 7 mine doesnt pair without it:(

[Roxlandin]

Okay thanks - I'll try that!  Fingers crossed!

[HeydyF]

Hey guys! How are you today?

@Mahelet, So, it is your Fitbit now syncing with your Note 7?

@Roxlandin, Can you please tell me if you were able to set it up your Fitbit Charge with your Note 7 and  it is syncing?

Catch ya' later guys!

[Mahelet]

Hello, yes the last couple of days it is has been synching without having location on. Doesnt sync as often but im happy with it.

[HeydyF]

That's awesome @Mahelet! Thanks for the response. hmmmm and do you have the "All day sync" option enable? 

Catch ya' later.  

[Roxlandin]

Yes, I was able to sync my charge to the Note 7. Only after I did a system update on the phone - which is weird because it was a brand new phone.

[HeydyF]

Thanks for the update! Oh, well, when I've purchased a new phone, it tells me that I have to update the Operation System, and remember that this is one of the principal requirements to set up/sync the trackers. So, I'm glad to hear that you are good to go. 

Catch ya' later!