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Charge fitbit and phone sync

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‎04-13-2017 07:59

‎04-13-2017 07:59

My android phone has suddenly stopped recognising my charge fitbit

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3 REPLIES 3

‎04-13-2017 16:55

‎04-13-2017 16:55

@vineeta, did you restart your phone and then try syncing the Fitbit tracker?

 

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‎04-14-2017 00:52

In response to USAF-Larry

‎04-14-2017 00:52

Yes. Didn't work.
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‎04-14-2017 03:58

In response to vineeta

‎04-14-2017 03:58

I am having the same problem, as of April 6. I've restarted the phone, closed and restarted the FitBit app, to no avail. My LG G5 is not listed on the common types of problems from iOS Android versions. I am continuing to seek other options or it may be a patch update issue... maybe if FitBit IT could assist?

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