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Charge hr not connecting

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‎09-18-2016 20:20

‎09-18-2016 20:20

Hey guys so I got the new galaxy s6
Ive tried all the trouble shooting but it won't let me connect to bluetooth... I'm getting frustrated it says on the app that's it synced but the time has entered changed on my fitbit??? I don't get it!!! Someone help!!!!!
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3 REPLIES 3

‎09-19-2016 15:17

‎09-19-2016 15:17

@Brittnieeboo I recommend restarting the Charge HR and then giving this setup flow a try. Let me know if you get stuck at any specific point in the process or are able to complete the setup. 

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer

‎09-19-2016 15:31

In response to ErickFitbit

‎09-19-2016 15:31

Hey 😃

So I did the reset aswell and setting it from again on my s6 & still no luck =(



Sent from my Samsung Galaxy smartphone.
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‎09-21-2016 07:16

In response to Brittnieeboo

‎09-21-2016 07:16

Welcome to the Community @Brittnieeboo is your tracker set up already? If what you are experiencing is merely syncing issue with your Galaxy S6, I recommend you following the steps on this post about Problems syncing my tracker - Android App

Hope it helps!

Rodrigo l Italian & English Community Moderator, Fitbit

Parliamo di calcio Qual è la tua squadra di calcio preferita?

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