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Charge hr not syncing with s5

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‎10-29-2016 18:59

‎10-29-2016 18:59

My fitbit app has not synced with my fit bit since yesterday. Is there something wrong with the app?
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‎10-30-2016 09:28

‎10-30-2016 09:28

@Samantha5136 Welcome to the Fitbit Community! That is strange! I recommend the following:

 

  • Log out from the Fitbit app.
  • Reboot your phone.
  • Log back in to the app.

If still not syncing; try these syncing troubleshooting steps found on this syncing master post. Just search for the platform you are using (Android) within the post.

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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