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Charge hr pairing

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‎10-07-2016 00:53

‎10-07-2016 00:53

My device struggled to sync with phone. So I did all the steps. Deleting, reseting, logout ect. Even tried it on tablet but the problem seems to be where I enter my digits I just says retry and I have more than 20 times. Even set up a new email address. Nothing. The devices doesn't find my fitbit. Help please.
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‎10-13-2016 15:57

‎10-13-2016 15:57

Hi,

 

Have you tried pairing it with a computer using Fitbit Connect? You might also try updating the firmware on the tracker, which sometimes solves Fitbit Connect issues.

 

Good luck!

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