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Charge will not sync with new dashboard

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‎12-02-2016 10:33

‎12-02-2016 10:33

My charge will not sync. I have tried uninstalling. Turning off bluetooth..

 

Says its "looking"   .. No luck.

 

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3 REPLIES 3

‎12-02-2016 14:45

‎12-02-2016 14:45

Do you have Location Services enabled, @LP59?  You may also was to check your Fitbit app settings to make sure "Enable Notifications Widget" is turned on - I don't know that this is required, but I have found that mine won't sync unless I turn it on.

 

Best Answer

‎12-03-2016 09:34

In response to USAF-Larry

‎12-03-2016 09:34

I ended up calling Customer Support. we did a reset which involved hooking
charging cable. it worked
Best Answer

‎12-10-2016 09:26

In response to LP59

‎12-10-2016 09:26

Hey, @LP59! It is nice to have you here. I'm so glad to hear that you are back on track. I hope you had a nice experience with our Support team. 

 

Let us know if you have any other question. 🙂

Solange | Community Moderator, Fitbit
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