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Fitbit doesn't sync, dashboard doesn't show sleep log or steps

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‎11-29-2016 11:56

‎11-29-2016 11:56

My fitbit stopped working as it should 20161117... It doesn't show sleep log, or my steps, can't even sen the sync "button"... I have tried everything to fix it on my own by restarting etc....
What to do?? Anyone that has any advice....?
It sucks that I can't use it, can't compete with friends either...
Please fitbit fix it for us who are using Android phones, friends that have Apple doesn't seem to have the same problems
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‎12-10-2016 09:28

‎12-10-2016 09:28

Hello @Sirpiz, welcome aboard to our Fitbit Community. If your tracker is not syncing it might be the reason you are not able to see steps or your sleep log. I recommend to take a look at this post for additional help in order to address the syncing issues.

 

Let me know if the issue persists, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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