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Charge won't sync to galaxy s5

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‎06-02-2016 18:47

‎06-02-2016 18:47

Not able to sync my fitbit to my samsung galaxy s5...it seems like it is going to work but just stays on the main page. My daughter tried to set it up on her Iphone , that worked but even when I tried to log in it is telling me 'incorrect date or time on the phone. please check time settings'...however I have the correct information. Please help me get this sync

 

Diana

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‎06-03-2016 07:14

‎06-03-2016 07:14

A warm welcome to the Community @dpspring. Thanks for troubleshooting this issue by yourself. If your tracker is not syncing, I recommend following our Syncing Troubleshoot. After these steps your tracker should sync without a problems with your Android Fitbit app.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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