Charge wont sync

[Joeliole]

Have only had my charge for 1 week. Was working fine but now wont sync to my tablet. Just comes up with a red explaination mark. Anyone know how this can be fixed?? Cheers.

[HeydyF]

Hi there @Joeliole let me give you a warm welcome to the Community! I want to confirm, the exclamation mark you are looking appears on the Fitbit app or on the tracker itself? in the meantime I would like you to please perform a restart of your Fitbit Charge and then try to sync. 

Let me know how it goes. I'll be around.  

[Joeliole]

Hey heydy. The explaination mark comes up on the app. I have restarted the device but the same problem occurs. Thanks

[HeydyF]

Thanks for your response @Joeliole! Since the restart didn't work, I suggest you to try to log out and then log back in to your Fitbit account. If the exclamation mark still there, please try to uninstall and reinstall the Fitbit app from your iPhone and then please try to sync. 

Let me know how it goes! I'll be around.