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Charge5 not receiving notifications

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‎06-01-2022 08:06

‎06-01-2022 08:06

My new Charge 5 is All set up correctly? But not receiving texts and message notifications. When doing exercise all the options work and it vibrates so don't know what I have done wrong. any help would be appreciated. Thanks

 

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3 REPLIES 3

‎06-01-2022 18:46

‎06-01-2022 18:46

Hello @DiamondDi 

Look here to double check to make sure all your settings are correct: https://help.fitbit.com/articles/en_US/Help_article/1979.htm Also this YouTube video should definitely help:https://m.youtube.com/watch?v=G85kBJ-mxBg This YouTube videos has even more tips and details:https://m.youtube.com/watch?v=JmC43ygY07g

😃 I hope that helps

https://m.youtube.com/watch?v=G85kBJ-mxBg
m.youtube.com/watch?v=G85kBJ-mxBg
Follow along as I show you how to set up Fitbit Charge 5 notifications (call, text, calendar, and phone app notifications like WhatsApp and Facebook). #FitbitCharge5 #WearableWhisperer #KelseyClubb
Fitbit Charge 5 : How to Turn ON App Notifications From iPhone or Android
Fitbit Charge 5 : How to Turn ON App Notifications From iPhone or Android
m.youtube.com/watch?v=JmC43ygY07g
I will show you how you can receive notifications from your iPhone or Android smartphone apps on your Fitbit Charge 5. Step by step guide showing you where to go in the menus.
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‎06-03-2022 04:34

‎06-03-2022 04:34

Hello again @DiamondDi 

I wanted to check back in with you to see if your notifications are coming in now and if the videos I provided you help resolve the problem. 
😃 Please keep me posted

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‎07-30-2022 10:44

In response to SunsetRunner

‎07-30-2022 10:44

Thanks MegaBite, sorry i didnt get back to you, the charge 5 did pick up and start showing notifications, but i still prefer my inspire 2, which also isnt picking up notifications..grrr

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