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Charging

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‎06-02-2018 13:51

‎06-02-2018 13:51

When I put the tracker into the charging devise, it flashes the white light, then all of the lights including the green then jumps to red and does not charge. What's wrong? It's very frustrating

 

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‎06-03-2018 05:27

‎06-03-2018 05:27

Hi @HeatherMack. Which Fitbit device do you have?

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‎06-03-2018 13:49

In response to SunsetRunner

‎06-03-2018 13:49

Flex 2
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‎06-03-2018 14:04

In response to HeatherMack

‎06-03-2018 14:04

Thanks for letting me know, @HeatherMack. The first thing to try is a reset. Tap here for instructions. Please let us know if this helps. 

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