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Chat customer support

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‎07-31-2022 08:27

‎07-31-2022 08:27

The chat feature for customer support throws an error everything.

Android app.

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3 REPLIES 3

‎07-31-2022 08:38

‎07-31-2022 08:38

Hi @randersn - try logout of the Fitbit app, clear the storage cache and force stop it, then restart the phone.

Login and click profile photo, Help & support, Contact Customer support, it should work.

Author | ch, passion for improvement.

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‎07-31-2022 10:21

In response to Guy_

‎07-31-2022 10:21

Did all that and I still get unknown error when opening chat.
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‎07-31-2022 14:55

‎07-31-2022 14:55

Just another screw up that is becoming the norm at Fitbit.

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