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Clock Face SpO2 Signature does not install (Ionic)

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When installing the new Clock Face 'SpO2 Signature', the installation process does not finish. As a result, the installation of this new Clock Face failed, as shown in the picture (Android App with latest version and Ionic with latest firmware).Screenshot_20200909-134002.png

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are you in the UK?  If yes, you should see it immediately when you choose.  Otherwise, it is not available in your region yet.   I had a chance to travel due to company needs   in Uk i was able to install and sync.  When back to Malaysia, it was gone.

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Hi,No I'm inll the us! I did receive the push notice and have it installed. The spo2 is not as accuste as if you had it on you finger. Also the temperature of your body and how well this sensor is actually calibrated make a difference. At least it give some reference. I wish it would monitor your SPO2 on the fly sought to speak.Take careSent from my Verizon, Samsung Galaxy smartphone
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THE FIX (I'm not fitbit support, I figured this out on my own, but you're welcome anyway):

You are allowed (never even stated) around 30-35 apps/games (depending on size). If your watch face is constantly showing downloading but wont install, delete your least wanted app or game. Restart your Ionic and reboot your phone, then reinstall the SpO2 clock face, voila!  

BONUS Fun Fact: You don't need the clock face to see your SpO2 levels. Go to your 'Sleep Score' on your phone's app, pick a day, scroll all the way down and your will see your levels - with or without having the clock face! Personally, I got bored of that face after a week, but still see and check my levels every day after I wake up.

NOTE: If YOU CAN'T SEE the option to download the clock face, then update your phones app AND ensure you have the latest update on your watch, then you should be able to see and install it. 😄

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TY very much!

 

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It works now

God Bless,
Kathi Nuñez
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GLad to hear 😃Sent from my Verizon, Samsung Galaxy smartphone
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