Clock Faces Chronograph not available

[nekorov]

Chronograph clock had the ability to start the stop watch by pushing the lower right button on the fly, without having to flip through screens.

Extremely useful for running, working and other events. 

After this most recent update. I unfortunately decided to switch clock faces for an evening out on the town. 

This particular one and several others are no longer compatible with the Blaze

Please fix the Chronograph or develop another face with similar feature(s).

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello @nekorov, good to see you have joined the Fitbit Community. I'm sorry for the late response, I was reading you are not able to see the "Chronograph" clock faces in your Blaze after the update.

If the issue persists, I would recommend to perform a reset on your app: log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. (This may vary depending of the Android device and the OS version)

Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

Note that this clock faces still is available in the Fitbit app and has not been removed.

See you later and hope this helps.

[nekorov]

Thanks I'll give it a try when I get a chance.

[nekorov]

Hey, I tried the recommended protocol,  and the only face that works is still the Moment. Delving in further, I am on Android OS, looking at the various phones listed in the help of the Fitbit help. I do not see mine listed. Which is a Samsung Galaxy J3 Eclipse. I have recently upgraded the phone about a month ago and the Chronograph face worked with it. As I mentioned in the original post, after switching to another face i could not go back to the Chronograph or any others except the Moment face. 

Thanks again for your help in resolving this issue.