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Clock is 15 Minutes Slow

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‎05-11-2018 05:02 - last edited on ‎05-13-2018 06:08 by Fitbit Moderator

‎05-11-2018 05:02 - last edited on ‎05-13-2018 06:08 by Fitbit Moderator

I just starting using a fitbit charge 2. clock was correct for around a week. now it is 15 mins slow and I don't know how to set it. any help would be wonderful

 

 

Moderator edit: Clarified subject

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2 REPLIES 2

‎05-11-2018 19:11

‎05-11-2018 19:11

It sets date and time from phone (or other sync device) every time it syncs.  That is the only way to set time (other than time zone).

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-13-2018 06:46

In response to JohnnyRow

‎05-13-2018 06:46

Welcome to the Forums @wdchuck. Thanks for coming in to help @JohnnyRow.

 

@wdchuck Like @JohnnyRow mentioned, syncing your Charge 2 should definitely do the trick in this situation.I would even try a restart on your Fitbit to be sure.

 

Let me know if you need any further assistance.

Lanuza | Community Moderator

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