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Community Groups Don't Show on my Phone App

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I have joined a group on Fitbit, but I don't see the group in my app on my phone.  

Any chance someone can help me firgure out why?

It's the Running Club - Hogwarts Running Club Gryffindor House. 

 

Just checking because I was thinking I should be able to see this special group within the phone app.  I could be wrong though and maybe it only shows up via the desktop website?  Please let me know!  Any help would be appreciated!

 

Happy Fitness!

-S

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Welcome to the Community @ShaiP.

 

That sounds odd. I do have to mention that I love the name of the group!

 

Usually, you should be able to see the groups and similar information by going into the 'Community' tab on your app. What happens when you try to access the Community tab? What do you see?

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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@LanuzaFitbitI'm a member of a few Groups listed in this link

 

The only way I can see them on the phone is to go through my phone browser.

 

The Community Groups in the phone App are the newly formed. probably more social groups.. unless... the rollout to Australia is missing something..

 


@LanuzaFitbit wrote:

Welcome to the Community @ShaiP.

 

That sounds odd. I do have to mention that I love the name of the group!

 

Usually, you should be able to see the groups and similar information by going into the 'Community' tab on your app. What happens when you try to access the Community tab? What do you see?

 

Look forward to your reply. 


 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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