Community icon disappeared

[Roseannem]

I have a Fitbit flex that I just purchased. I was able to go on the community icon but it's gone now and is replaced by a friends icon. I can't access the community at all. I tried turning my phone off and uninstalling the app. It didn't work. Please help.

[ErickFitbit]

@Roseannem Hmmmm, can you please take a screenshot of what you're seeing now and also confirm which app version you're currently running? (Go to Account > Advanced Settings > Help).

[Roseannem]

I am using an Android..Not sure if that's what your looking for?

[Roseannem]

It's version 2.45 (2183107)

[ErickFitbit]

@Roseannem I'm looking for a screenshot that looks like mine below. Thanks for taking the time to confirm the Android app version you're currently using.

[Roseannem]

I am unsure how to send u the screenshot? Mine looks exactly like yours...Except that where yours says community mine says friends. When I hit the friends icon it takes me to a list of my friends and any messages. I can't access the community section.

[ErickFitbit]

@Roseannem In order to add a screenshot, click on the "Photos" button in the text editor, screenshot below and button highlighted in red. Hope that helps and thank you for giving it a try. It will be super helpful to show our Android team.

[nurp]

I'm having the same problem and sharing a screenshot here is not easy. We can't iPad an image even, why?

Here i got a link: https://photos.app.goo.gl/vuSpk5YXV1wvm1Cp6

[nurp]

I can not edit my post, why? Also in community posts, i have to delete and write again. You don't even allow me to copy my message text once it's posted. This app and website is making me stressed on mobile. Anyway, I meant to say, we can't even upload photo. Not ipad photo.