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Compatibility with Samsung Galaxy A50 and Samsung Health app integration

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‎08-31-2019 05:21 - last edited on ‎09-01-2019 19:51 by Fitbit Moderator

‎08-31-2019 05:21 - last edited on ‎09-01-2019 19:51 by Fitbit Moderator

Hi Is the Charge 3 ( any version ) compatable with samsung A50 and Samsung Health App..

And if you see your steps and heart rate on the watch or do you have to look at your phone for all the information.. I'm 65 and dont have any idea about technolgy I just want to walk and check BP and heart rate.. ( but I don't want to have to take my phone out of my pocket.. ) thanks

 

Moderator edit: Subject for clarity

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‎09-01-2019 19:50

‎09-01-2019 19:50

Hello @Rathmolyon, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To answer your questions, let me share with you that the Samsung Galaxy A50 is not currently listed as a compatible device with our products and services, you can check the entire list here. Also, currently there's no integration between Fitbit and the Samsung Health app to transfer the information that's recorded on it. Please take in consideration that it's not necessary for you to take your phone out to check your heart rate tracking, this information can be checked directly on the Charge 3 display. You can check: How do I track my heart rate with my Fitbit device? for more information about heart rate tracking.

 

Let me know if you have any additional questions, I'll be here.

View best answer in original post

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2 REPLIES 2

‎09-01-2019 19:50

‎09-01-2019 19:50

Hello @Rathmolyon, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To answer your questions, let me share with you that the Samsung Galaxy A50 is not currently listed as a compatible device with our products and services, you can check the entire list here. Also, currently there's no integration between Fitbit and the Samsung Health app to transfer the information that's recorded on it. Please take in consideration that it's not necessary for you to take your phone out to check your heart rate tracking, this information can be checked directly on the Charge 3 display. You can check: How do I track my heart rate with my Fitbit device? for more information about heart rate tracking.

 

Let me know if you have any additional questions, I'll be here.

Best Answer

‎11-25-2019 15:27

In response to RicardoFitbit

‎11-25-2019 15:27

Has the compatability issue between the fitbit zip and samsung a50 phone been resolved yet? If not when will it be? It's been 9 months since I first read a post about this.

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