help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Compatibility

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2016 20:48

‎11-25-2016 20:48

Is the Charge HR compatible with my Samsung Galaxy S7 ACTIVE? I bought the "Alta" only to learn it would only sync to the Galaxy S7 and S7 Edge.
Best Answer
0 Votes
2 REPLIES 2

‎11-26-2016 00:47

‎11-26-2016 00:47

The S7 Active is not showing on the list of compatible devices at www.fitbit.com/devices meaning that it may well be a problem for the Charge HR too (or any other fitbit)

 

If a phone isn't on the list it means that fitbit have not proven it to work, not that it definitely won't work. But given your experience with the Alta I would say the odds are it won't work with the Charge HR

 

 

Best Answer
0 Votes

‎11-26-2016 14:21

‎11-26-2016 14:21

Hi @KLCMG Did the Alta just not sync at all with your Samsung?
What did you check to try to sync it ?
Best Answer
0 Votes