help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Compatible phones list update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-28-2018 06:56 - last edited on ‎07-02-2018 10:31 by Moderator Alum

‎06-28-2018 06:56 - last edited on ‎07-02-2018 10:31 by Moderator Alum

Please can the list of supported devices be updated? I am aware that the Samsung S9 now works with Fitbit but is not on the list so proved that the lists are out of date. I am disappointed that there is not more being done to support all devices that that the correct Bluetooth capability.

 

 

Moderator edit: subject for clarity

Best Answer
1 REPLY 1

‎07-02-2018 10:34

‎07-02-2018 10:34

It's great to see you here @Charlotte2606.

 

I don't have the information of when this list is going to be updated or if our team have added a new phone to it. You can keep an eye on the list by clicking here. Also, I would like to know what kind of issue are you having with your unit. Can you please be more specific about it?

 

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes