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Compatiblity with newer phones

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Hi,

The list of compatible phones for the fitbit seems rather dated (mainly 2014 devices).  Has anyone found that their more up to date phone works with fitbit?  Please could I have some suggestions

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Hi there @Chocoholic13, welcome aboard to our Community. I appreciate your feedback regarding the Compatible device list. Nonetheless rest assure our team is always adding phones constantly, although sometimes it takes a little more of time, since we need to make sure all the features of the app and trackers are supported by the device in question.

 

If your mobile device is not on the list of compatible devices, this wont necessarily mean that you wont be able to sync. Nowadays almost all high end mobile devices are made under the same core specifications; the only difference with a device is not on our list, is that we cannot guarantee it will work flawlessly. To give you an example: I have A Sony Xperia which is not on our the list of compatible devices, nonetheless my tracker has been syncing with no trouble and all the features are working.

 

What device you are looking for to be added? Perhaps other users in our Community can share their experiences.

 

See you around and keep participating in pour Community forums.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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I suggest posting under the device you have/want if anyone is using the phone you have/want. I had LG V10 and it wasn't listed and I had no problems with it. Then when I switched to S7 it also wasn't listed.....
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