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Connecting 2 Charge 2 devices to 1 account

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‎08-20-2018 01:18

‎08-20-2018 01:18

After my first Fitbit Charge 2 cracked, I ordered a new device. As I was happy with my Fitbit Charge 2, I decided to go for another Charge 2. The old device was still working, however, it did not look very professional at work with that humongous crack in the display.

My plan was to wear the new one to the office, and keep the old one for working in the garden, so I could still measure my activities and pulse while trimming the roses, without getting scratches on the display of the new Charge 2.

However, I found out that it is not an option to synch 2 devices of the same type to 1 account.

I have found a workaround, by creating a different account and adding my stats manually to my account, but it seems cumbersome and I think this should be automatic.

 

Can you please create the option of adding to 2 fitbit devices of the same kind to 1 account? (Perhaps including a rename option as well, so it is easier to distinguish both devices, as I may want to set up different notifications on each device)

 

Thanks for your help.

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1 REPLY 1

‎08-20-2018 02:12

‎08-20-2018 02:12

Someone created a feature suggestion for this and if you'd like to add your vote you can find it here:

 

https://community.fitbit.com/t5/Feature-Suggestions/Two-of-the-same-model-tracker/idi-p/842806

 

Note though the comment from fitbit that they don't currently have plans to make this change.

Best Answer