help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connecting Contacts to Alta to see who calls

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2016 17:56

‎09-24-2016 17:56

Hi!

I have a Fitbit Alta and I know you can connect your contacts to your Fitbit so it vibrates when someone calls, but all it ever says is Unknown on my fitbit. Is there a way to show the name of the person on my fitbit like it is in my contacts on my phone?
Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-26-2016 05:47

‎09-26-2016 05:47

Welcome to the Community @FBennett. First, I recommend checking if your phone is a compatible mobile device. If your phone is not compatible that's the reason why you are having problems with this feature. If it is compatible, I suggest turning off and on this feature. To turn off this, you just need to tap the tracker's tile > Tap call and text notifications > Turn it off. After this, check this article and confirm you are doing those steps to enable the notifications.

 

Let me know the outcome. Woman Happy

 

 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes