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Connecting Contacts to Alta to see who calls

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‎09-24-2016 17:56

‎09-24-2016 17:56

Hi!

I have a Fitbit Alta and I know you can connect your contacts to your Fitbit so it vibrates when someone calls, but all it ever says is Unknown on my fitbit. Is there a way to show the name of the person on my fitbit like it is in my contacts on my phone?
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‎09-26-2016 05:47 - last edited on ‎08-13-2025 16:00 by Fitbit Moderator

‎09-26-2016 05:47 - last edited on ‎08-13-2025 16:00 by Fitbit Moderator

Welcome to the Community @FBennett. First, I recommend checking if your phone is a compatible mobile device. If your phone is not compatible that's the reason why you are having problems with this feature. If it is compatible, I suggest turning off and on this feature. To turn off this, you just need to tap the tracker's tile > Tap call and text notifications > Turn it off. After this, check this article and confirm you are doing those steps to enable the notifications.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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