help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connection Google/Fitbit - all data gone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-09-2024 00:30

‎08-09-2024 00:30

I tried to connect my Fitbit account with my google account. But somehow that didn't work as the data from the Fitbit account doesn't show in the app. What can I do?

Best Answer
0 Votes
1 REPLY 1

‎08-18-2024 00:57

‎08-18-2024 00:57

In this comunity you are still logged into your old account through your email address. 

I suggest contacting Fitbit and have them delete the Google account that you created, then transfer your Fitbit account to a Google Login. 

Best Answer