help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App has suddenly stopped showing stress management score

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2024 00:16

‎08-01-2024 00:16

The app has suddenly stopped showing the stress management score - it was working previously until today, and other premium features are working. It's tracking my heart rate fine, I'm wearing it all the time, recording steps etc.

What I've tried so far:

  1. Cleared app cache on phone
  2. Force closed app
  3. Restarted phone
  4. Restarted my Fitbit

These are the recommended steps, as far as I can tell - any ideas on what might be causing this, or what I can do to fix it?

Best Answer
0 Votes
2 REPLIES 2

‎08-01-2024 07:34

‎08-01-2024 07:34

Hi, @terriannne! Some good news, I can still see mine, so it's not a feature that's been removed. One thing to check - hit the edit button and make sure that the tile isn't hidden.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎08-18-2024 05:27

In response to MakMak

‎08-18-2024 05:27

Tile was still there; it just mysteriously refused to show a score. It came back in 48 hours, no explanation.

Best Answer