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Considering getting a FitBit. Phone compatibility?

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‎08-30-2018 07:02

‎08-30-2018 07:02

Hi! I don't own a FitBit yet, but I can get one at a discount through a workplace wellness program. My phone is a Moto G5 Plus, though. The newest Moto G on the compatibility list I found is from 2014 (!) and all the forum topics related to buggy app problems are concerning. Can anyone advise whether I should avoid FitBits until there's better integration with newer phones? 

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2 REPLIES 2

‎08-30-2018 11:31

‎08-30-2018 11:31

Hi @wordswordswords. I suggest you contact Support. They should have more updated information. But these Community Discussion links suggest others have had issues connecting to the Moto G5 Plus.

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‎08-30-2018 12:02

In response to SunsetRunner

‎08-30-2018 12:02

Thanks. I'm going to pass for now. I'm not interested in spending money on something that I'll likely have to waste time on to troubleshoot known issues. 

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