11-03-2020 16:21 - edited 11-04-2020 05:33
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11-03-2020 16:21 - edited 11-04-2020 05:33
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I've tried three times to contact support.
The first time we got disconnected.
The second time we got disconnected again.
Now I can't even get back to support because it gives me a broken link every time I click contact support. I've deleted my cookies, I've logged out of my account and I still can't contact support.
Edit: I also get a missing link when I click contact support on the top left sidebar menu
Answered! Go to the Best Answer.
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11-03-2020 16:25
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11-03-2020 16:25
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Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
11-03-2020 16:25
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11-03-2020 16:25
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Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
11-03-2020 16:29 - edited 11-03-2020 16:35
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11-03-2020 16:29 - edited 11-03-2020 16:35
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I am, but like I said I can't even contact them at all!
The link, "Canada: click for options", I clicked. Clicked "Live Chat Support", and end up at a 404 page. Which says
"Sorry, that page is following a different trail.
Since it’s unavailable, step over to one of these instead:
HOME BASE
START ANOTHER Journey" and I click Start another journey and get a 404 again.
11-04-2020 05:34
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11-04-2020 05:34
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Still unable to get ahold of support.
