Counting floors

[Mikenaly]

I have a charge hr and a galaxy s5 phone. On Dec 28 when I synced with my phone it said I had done 2 floors. As of today (Jan 15) I have logged 20 floors but I have not done anything similar to climbing steps or going down even unless you count my job as an order picker operator (machine goes up and down but I am basically standing still). I would like to know how floors are counted and what I can do to possibly prevent these false floors.

[EdsonFitbit · Accepted solution]

It's great to see that you've visited the Fitbit Community @Mikenaly. Your Fitbit tracker detects floors using an altimeter, which is a sensor that calculates altitude based on atmospheric pressure. Atmospheric pressure decreases with increasing elevation, so the tracker calculates elevation gain based on the reduction in atmospheric pressure. Your tracker registers a floor when it detects continuous motion combined with an elevation gain of 7 to 10 feet. 

Your tracker may give you credit for extra floors for a variety of reasons. Occasionally it may detect pressure changes unrelated to elevation gains, such as a gust of wind, weather change, or opening a door. In your case since you are constantly going up and down the only solution that comes to my mind would be not wearing the tracker while you operate the machine.

If necessary, you can remove floors from your account by following these instructions.

Thanks for stopping by, see you around. 

[Mikenaly]

I got a quick answer to my question about how floors are measured with my charge hr. Now I am wondering though, is there any way I can delete the floors that are not legitimate (false floors)?

[Odyssey13]

Welcome to the forums @Mikenaly

I moved your post over here, since the response from @EdsonFitbit had your answer. He put a link there detailing how to remove the floors.

[Pattie37]

Air pressure???

Could it be the sudden hotter weather? But if so it's going to be totally unreliable!