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Customized food - Can't add vitamin info

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‎01-18-2021 16:45 - last edited on ‎01-20-2021 14:56 by Fitbit Moderator

‎01-18-2021 16:45 - last edited on ‎01-20-2021 14:56 by Fitbit Moderator

I see in the food section that you can track things like vitamin A,C,D etc  but when adding in a new customized food item I'm unable to do so. I see the potassium, fat,sugar but no vitamin info. Am I missing it? 

 

Moderator Edit: Clarified subject

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‎01-20-2021 14:55

‎01-20-2021 14:55

Hi @SherriSpen, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Looking forward to your reply.

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