09-15-2016 10:40
09-15-2016 10:40
In the web page, it shows all tiles are added, but still I don't see the Daily steps counter in the Android app dashboard. Any ideas?
Best Answer09-15-2016 10:54
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09-15-2016 10:54
Welcome to the forums @NoStepsCounter
I have Android 5.01 and at the bottom of my Fitbit app, there is a gray button "show hidden" and when I tap it, any tiles I can't see, will pop up.
See if that helps you and let us know!
Best Answer09-15-2016 12:50
09-15-2016 12:50
Best Answer09-16-2016 05:15
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-16-2016 05:15
@Odyssey13 Thanks for your input
!
Allow me to help you @NoStepsCounter! Another reason why you're not going to have the step tile is because you don't have a tracker paired to your account. I would like you to go to your Dashboard at the top,you should be seeing the Fitbit tracker that you have; if you don't then your tracker got unpaired or you may be logging into another account.
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-17-2016 06:11
09-17-2016 06:11
Best Answer09-17-2016 15:41
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-17-2016 15:41
@NoStepsCounter You should do the normal set up process, since you don't have a tracker just choose MobileTrack instead of a Fitbit tracker. Check this MobileTrack post for more information.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.