03-07-2017 03:54
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03-07-2017 03:54
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I recently changed my 'Start Week On' from Sunday to Monday in the website's Dashboard settings. Since doing this it is no longer showing the dynamic symbol on the Daily Stat main screen of the FitBit app on my phone. I briefly tested changing it back to Sunday and refreshing the app but the symbol never came back on the main screen so I put it back to my preferred setting of Monday.
I've attached 4 images showing what i'm seeing:
- 1. The main issue I'm experiencing. Running Man symbol for no data.
- 2. Shows the dynamic symbol with 2 of 6 days complete.
- 3. Days goal were achieved with ticks.
Would prefer this to also change to order to M. Tu. W. Th. F. Sa. Su. - 4. Then after scrolling down a bit and back up again, it reveals more days being ticked.
(Side issue: app doesn't seem to cache all "tick" information for the four viewable weeks on that screen...seems odd to show four weeks if only half the info will auto populated)
Anyone else experiencing this issue?
Google Pixel XL - Android 7.1.1
FitBit App - Version 2.43 & updated 2.44 (2183100), same issue
Charge 2 - Firmware 22.22.48.14

03-09-2017 16:45 - edited 03-09-2017 16:52
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03-09-2017 16:45 - edited 03-09-2017 16:52
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Hi @Ash_Apollo, well I can now say I've experienced this issue.
I went ahead and traced your footsteps. Changed day of week to Monday, and sure enough the exercise tile on the dashboard stopped knowing how many days I've exercised this week. Oddly enough, I also lost the real-time heart rate update on that respective tile also.
Like in your screenshots, going into the exercise area shows the correct number of days.
Unlike your situation, when I switched back to Sunday, the exercise tile was restored to functionality. What I would try to do is perform a restart on the tracker, then sync and check. But from what I just experienced, you should be able to get back. Hopefully @ErickFitbit can take a look, because it looks like something odd is happening?

