Daily readiness score not calculating from Jan 10th

[AndyCook61802]

I have Fitbit Premium,  Google Pixel 3 watch, and Google Pixel 9 Pro XL all for the last 3 months.  The readiness score stopped caculating on Jan 10. Sleep score and everything else is there.  I've reinstalled the app.  What else?

[RiekoC]

Hello @AndyCook61802 

Sorry to see that you're having problems with the Daily Readiness score. My apologies if you're already reviewed the information on this help page on how the Daily Readiness score is calculated (<-- click link).

Just to confirm, you're seeing your sleep score with sleep stages, HRV, & RHR in the app. What message do you see when you click on the Daily Readiness tile in the app?

[AndyCook61802 · Accepted solution]

Thank you for following up.  The fitness score calculated 2 days in a row after 2 weeks of not working.  I have no idea what fixed it but here is what I did:

1) uninstall and reinstall the fitbit app on my phone

2) restart my google watch

3) open permissions for everything for fitbit, google watch, google fit, fit to fit

[RiekoC]

Hello @AndyCook61802 

Thank you for letting us know that you're seeing your Daily Readiness score again as well as what you did.

It's likely that uninstalling & re-installing the Fitbit app on your phone as well as opening the permissions worked.