Dashboard Confusion

[skyrich]

Hi, new to Fitbit.

I have the app on Android Samsung 7. Worked great with dashboard updating steps, food, water etc etc.

However, this morning, the dashboard data reset itself to zero. Values over the last 3 days since I have started (such as water, food intake, sleep) went to zero. The only thing that remained updated was steps, kms, cals and minutes active.

I logged in my water and food intake for breakfast this morning and noticed that the values for water and food was automatically "cut and pasted" into water and food over last 3 days. Same thing happened when I logged in lunch calories, the values for food intake previous days just "copied" today's value.

I restarted by tracker and logged in and out of the app but the old values did not appear?

Wonder if anyone else experienced this?

[USAF-Larry]

@skyrich, I moved this post to the Android App Help Forum, since it is not a hardware problem. It will get more response here.

[ErickFitbit]

@skyrich Can you please post a screenshot of what you're seeing so I can get a better understanding of your experience? Thanks in advance!

[skyrich]

[skyrich]

Thanks for your reply Erik.

Posted 3 days of screen shots. If you can see, it appears that the steps and calories burned are updated on a day to day basis but the water food intake and sleep isn't.

Same thing happened today, woke up and after syncing with app, water food intake and sleep became zero. I logged in my water and food intake for today. Checked the previous days data and these parameters were just "copied" from today.