Hello @CyndiMendoza, welcome aboard the Fitbit Community. If your phone is able to maintain a constant connection with your tracker then your tiles will keep the information in real time. However if the connection through Bluetooth is not strong enough it might stop sending your data.
Your tracker will display your data in real time like the amount of steps or hear rate. However you can enable the options for All-Day Sync and Always Connected option to improve the connectivity with your tracker. This options can be found by taping on your trackers right next to your account option. Note that some customers find that this feature causes the battery on their mobile device or their tracker to drain more quickly than normal.
Hope this helps. See you around!
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