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Dashboard and Android app shows different HR data

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‎10-08-2021 09:39 - edited ‎10-09-2021 04:01

‎10-08-2021 09:39 - edited ‎10-09-2021 04:01

Hi

 

I have a Fitbit Sense and I am wondering why my Android app and my dashboard shows different HR data. Here you see the dashboard

AReese_0-1633710691539.png

and here you see Android app

 

AReese_1-1633710994095.png

 

Dashboard is far more detailed. How come and what HR date is "correct"?

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‎11-15-2021 11:37

‎11-15-2021 11:37

Thank you for visiting the Fitbit Community, @AReese.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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