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Data Downloaded from Server but Summary Page is Blank

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‎04-10-2020 10:36

‎04-10-2020 10:36

Upon opening Fitbit app, the page is blank but the data downloaded from the server because if I punch up each individual parameter I see my steps or sleep, etc. It is just not summarized on the opening page as usual. That page shows nothing but blank lines. 

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3 REPLIES 3

‎04-10-2020 10:53

‎04-10-2020 10:53

No need to do anything if data downloaded from server. There is a glitch at Fitbit's end and should straighten itself out in awhile. 

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‎04-10-2020 11:03

In response to Pacomango

‎04-10-2020 11:03

Yes. You were right. When I opened the app an hour later the data was there on the opening summary page. Thanks.

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‎04-10-2020 12:15

In response to Rubino

‎04-10-2020 12:15

Perfect! Glad it worked out. We have to stay active during this time of social distancing, self isolation and quarantine. Stay healthy!

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