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Data entered in the weight log screen doesn't auto-save

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‎07-16-2019 17:25 - last edited on ‎07-18-2019 21:15 by Fitbit Moderator

‎07-16-2019 17:25 - last edited on ‎07-18-2019 21:15 by Fitbit Moderator

This is a small but annoying bug. If I switch out of the fitbit app on the log weight entry screen (to my spreadsheet shere I log all my weights and measurements first for example as I've forgotten my body fat %) it resets any data I've already entered. Hope you will fix. Many thanks.

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎07-18-2019 21:14

‎07-18-2019 21:14

Hi @SunsetRunner, welcome on board. It's great to see a new face around. I'm sorry for my delayed response.

 

Thanks for bringing this to my attention, as well for taking the time to share your feedback. Currently this is an expected behavior, since the Fitbit app isn't able to auto-save your details before tapping on save. I understand your position about this, this will not go unnoticed and our team will make sure to keep improving the Fitbit app.

 

Hope to see you around.

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0 Votes

‎07-19-2019 14:02

In response to LizzyFitbit

‎07-19-2019 14:02

Thank you for your reply. I'm not sure why it needs to auto-save, is that due to your current implementation? It merely needs to not reset the data to function as you would expect, no other app I use resets entered data when you switch apps. 

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‎07-22-2019 12:29

In response to SunsetRunner

‎07-22-2019 12:29

Hi @SunsetRunner, welcome back. I'm sorry for my delayed response.

 

Thanks for getting back. I understand how you're feeling about needing to enter your information again. While it's expected that the Fitbit app will reset your information if it's not saved, our team will continue working and improving it's functionality based on your comments.

 

If you have any other question, feel free to let me know.

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