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Data not saving

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‎01-25-2019 19:00

‎01-25-2019 19:00

I'm trying to track weight and female healrh but saved entries don't appear to save if i leave that screen.

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3 REPLIES 3

‎01-27-2019 07:01

‎01-27-2019 07:01

Welcome to the Forums @Kirwar.

 

Thanks for bringing this up! Let me help you figure out what is going on.

 

It could be that the information is not being downloaded from the servers correctly. My recommendation in this case would be to try to log out of the account and then log back in. That will force everything to be reloaded from the servers and should get the information to show correctly.

 

Keep me posted on how it goes! Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎08-11-2019 14:41

In response to LanuzaFitbit

‎08-11-2019 14:41

I have the same problem. It shows me today's data, but no previous data is visible. I have a Versa. 

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‎08-11-2019 14:42

In response to LanuzaFitbit

‎08-11-2019 14:42

I have the same problem. It shows me today's data, but no previous data is visible. I have a Versa.  Older fitbits used to sync so we'll, this seems like a basic function

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